It shall be the endeavor of the Company to improve the quality of service and redress complaints and grievances, if any, of the customers as part of Customer Relationship Management. Below are the various ways/modes through the customers can register their complaints/queries/enquiries.
The customers have the following ways of approaching the Company as per details mentioned below: Voice Support– The customer can call us at Customer care at 9330902403 between 10:00 am to 7:00 pm from Monday to Saturday.
Email Support- Please write to email@example.com. (Please ensure to mention your loan account number and contact number in the email). The customer will receive a response from the team within 20 business days but there would be instances wherein the team may even take longer to respond/reply.
If a customer not satisfied with the response can further escalate the matter/query/complaint to the below:
–Contact Officer: Siddhart Agarwal
– Email id: firstname.lastname@example.org
- Contact No.: 6289858370